Help & answers
Everything you need to know about how FreePhoneSpy works, who it's for, and how we keep monitoring lawful and secure.
The questions we hear most, in one place. For feature-specific questions, see each feature page.
It's monitoring software that brings a device's location, messages, calls, apps and web activity into one secure web dashboard. It's built for two lawful situations: parents protecting their own minor children, and businesses overseeing company-owned devices with employees informed.
Parents and legal guardians monitoring their own minor children, and organisations monitoring devices they own where staff have given informed consent. It is not for monitoring another adult's personal device without their knowledge.
Monitoring your own minor child or a company-owned device with the user informed is generally lawful. Secretly tracking another adult is generally illegal. Laws vary by country and region, so always check yours before starting. We build the product strictly for lawful, consent-based use.
Yes, briefly. Setup requires one-time physical access to the device you own or manage. After that, you monitor remotely from your dashboard.
Yes, on both. Some features differ between platforms because Android and iOS work differently. See the install guide for specifics.
No. It runs efficiently in the background. Only heavy on-demand features like live screen viewing use noticeable resources, and only while active.
That depends on your settings and the law where you live. For children and company devices we recommend transparency; covert monitoring of an adult is illegal in most places.
Usually within minutes, provided the device has a connection. Offline data is queued and uploaded when the device reconnects.
Yes, up to your plan's limit. All devices appear in one dashboard. See pricing for device counts.
Yes. It's encrypted in transit and stored in your private, password-protected account. Only you can access it. See our Privacy Policy.
Plans start affordably, with lower per-month pricing on longer terms, plus a Business tier for fleets. Full details are on the pricing page.
Yes. Manage or cancel from your dashboard whenever you like — there's no lock-in.
Support is included on every plan. Reach out via the contact page and we'll guide you through it.
Disable features, remove the device, or uninstall the app at any time. Removing the app stops monitoring of that device.
A genuinely usable dashboard, reliable performance that doesn't wreck the phone, and an honest, consent-first approach. We'd rather be the app you trust than the one with the longest feature list.