We're here to help
Questions about setup, billing, features or your privacy? Send us a message and we'll get back to you within one business day.
Help with setup, troubleshooting and how-to questions for existing customers.
Data access, correction or deletion requests under our privacy policy.
Prefer the docs first? The install guide and FAQ answer most questions instantly.
Quick answers about getting in touch and support.
We aim to respond to every message within one business day, and faster for customers on priority and dedicated support tiers.
Yes. If you're stuck at any step, describe where you are and we'll walk you through it. The install guide may also resolve it instantly.
Contact us here and our team will sort out anything related to plans, billing or invoices. Business invoicing is available.
Higher plan tiers include more direct support options, including a dedicated account manager for Business customers.
Absolutely — we read every suggestion. Tell us what would make FreePhoneSpy more useful for you.
Describe what happened and the device you're using; details help us fix things faster. We appreciate the heads-up.
Contact us with your request and see our Privacy Policy for how we handle personal data and your rights.
We monitor messages throughout the week; response times may be a little longer outside business days.
Yes. Mention your fleet size and needs and we'll arrange the right walkthrough for your organisation.
Your account email (if you have one), the device platform, and a clear description of your question or issue — that lets us help on the first reply.