Privacy Policy

This policy explains what data FreePhone collects, why, and how you control it.

1. Summary

• We collect only what is needed to run FreePhone.
• We never sell your data or your child’s data.
• Data from your child’s phone is shown only to the parents on your account.
• You can see, download, and delete your data at any time.

2. Information we collect

Account data: your name, email, and password (stored encrypted).

Data from the child’s device, only for features you turn on: location (including speed during trips), app usage, and battery level. We never collect calls, text messages, the websites your child visits, or what is on the screen.

Safety features: during Live Trace or Walk Me Home the child’s phone sends its location every 2 seconds for a limited time, and the child sees a notification while it runs. Answers to “Are you OK?” and the short notes a child adds to a request are shown to the parents. If the battery is about to die or the phone is switched off, the phone sends its last location.

Driving and crash detection: in a moving car the phone reads its motion sensor on the device to notice a possible crash; the readings never leave the phone, and only when a crash check opens are the impact strength, speed and location sent. If a parent turns on driving reports, each car trip is scored from speed, braking and whether the screen was on; we never see what is on the screen.

Data from the child’s device also includes the list of apps with an icon on the home screen, so parents can allow or block them.

How the child app works on Android: it uses Usage access (screen time and app limits), Display over other apps (to show the lock screen over a blocked app), and, if you turn it on, device admin for uninstall protection. It does not use a VPN and does not see your child’s internet traffic. Device admin is used only so the app cannot be removed until a parent disconnects the phone; it cannot lock, erase or change anything. The app does not use Accessibility services.

Device data: model, operating system, and app version, used to keep the app working.

Website data: cookies and basic usage data when you visit our website.

3. How we use it

To show data to parents, send alerts and reports, keep accounts secure, fix bugs, and improve the Service. We do not use data from a child’s device for advertising.

4. Children’s privacy

FreePhone collects data from a child’s device only at the direction and with the consent of a parent or legal guardian. Parents can review and delete this data at any time. We follow the U.S. Children’s Online Privacy Protection Act (COPPA) and the GDPR rules for children’s data.

5. Sharing

We do not sell personal data. We share data only with service providers that help us run the Service (such as cloud hosting), under strict contracts, or when the law requires it.

6. Cookies and advertising

Our website uses cookies. Google, as a third-party vendor, uses cookies to serve ads on our website. Google’s advertising cookies let Google and its partners show ads based on your visits to this and other websites.

You can opt out of personalized advertising in Google Ads Settings or at aboutads.info. Learn how Google uses data from sites that use its services. Ads appear on our website only, never in the child app.

7. How long we keep data

Location history and activity data are kept for 30 days by default (parents can choose 7 to 90 days), then deleted. Account data is kept while your account is open and deleted within 30 days after you close it.

8. Security

Data is encrypted in transit and at rest. Access by our staff is limited and logged.

9. Your rights

Depending on where you live (for example under the GDPR or CCPA), you can ask to access, correct, download, or delete your data, or object to how we use it. Use the app settings or contact us.

10. International transfers

Your data may be processed in countries other than your own. We use legal safeguards, such as standard contractual clauses, to protect it.

11. Changes to this policy

We may update this policy. We will post the new date at the top and tell you in the app about major changes.

12. Contact

Privacy questions? Email [email protected] with the subject “Privacy”, or write to FreePhone, (address set in Customizer).