Legal
Last updated: 1 June 2026
This Privacy Policy explains how FreePhoneSpy ("we", "us") collects, uses and protects information when you use our website and our phone tracking and monitoring service. We are committed to handling data responsibly and transparently.
We collect information in a few ways. When you create an account and buy a plan, we collect details such as your name, email address and billing information. When you use the service, our app on the monitored device collects activity data, which may include location, call and message logs, contacts, browsing history, app activity, and other information depending on the features in your plan.
We also collect basic technical information automatically, such as device type, browser and usage data, to help us run and improve the service.
We use the information we collect to provide and operate the service, present your reports in your dashboard, process payments, provide support, and improve and secure our products. We may use your contact details to send you important service messages and, where you have agreed, occasional product updates.
We do not sell your personal information to third parties.
FreePhoneSpy is intended for lawful monitoring only. The service is designed for monitoring devices that you own, devices used by your minor children for whom you are the parent or legal guardian, and, where permitted, employees or other adults who have given their informed consent.
You are responsible for ensuring that your use of FreePhoneSpy complies with all laws that apply to you. Monitoring an adult without their knowledge or consent, or installing the software on a device you do not own or have proper authority over, may be illegal in your country. It is your responsibility to know and follow the law in your jurisdiction. We require that the service is never used to stalk, harass or unlawfully surveil any person.
We share information only as needed to run the service: with trusted service providers who process payments, host data or provide support on our behalf, under appropriate safeguards; where required by law, regulation or valid legal process; and to protect the rights, safety and security of our users and our service. We do not sell your data.
We use technical and organisational measures to protect your information, including encryption of monitoring data in transit and access controls so that only you, signed in to your account, can view your reports. No system can be guaranteed completely secure, but we work hard to safeguard your data and to respond promptly to any issues.
We keep personal information for as long as your account is active and as needed to provide the service, and afterwards only as required to meet legal, accounting or reporting obligations. You can ask us to delete your account and associated data, subject to any obligations we have to retain certain records.
Depending on where you live, you may have rights over your personal information, including the right to access, correct, delete or restrict its use, and to object to certain processing. To exercise any of these rights, please contact us using the details below and we will respond in line with applicable law.
Our service is purchased and operated by adults. Where a parent or legal guardian uses FreePhoneSpy to monitor a minor child in their care, the parent or guardian is responsible for that use. We do not knowingly allow anyone under 18 to create an account or purchase the service.
We may update this Privacy Policy from time to time. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you. Your continued use of the service after an update means you accept the revised policy.
If you have any questions about this privacy policy, please contact us or email [email protected].